Working With Us
No surprises. No black boxes.
We believe in transparency. Here's exactly how we work.
We work in days.
Simple. Honest. Easy to track.
No complex formulas. No hidden fees. No "consulting hours" that mean something different to everyone.
A day is a day. You know what you're paying for.
Three ways to engage.
Prepaid Bucket
A block of days, used as needed. Flexible.
Good for defined projects with clear scope.
Monthly Retainer
A fixed number of days per month. Predictable.
Good for ongoing collaboration.
Time & Materials
Day by day, as the work requires.
Good for discovery phases or uncertain scope.
Why no fixed quotes?
Building products isn't like ordering furniture.
Scope evolves. Discoveries happen. Priorities shift. A fixed quote either locks you into the wrong thing or hides a margin buffer for "surprises."
We'd rather stay flexible, communicate constantly, and never surprise you with the invoice.
Who does the work.
Core team.
Senior builders who are part of Wellmade. They lead, they ship, they stay.
Trusted network.
Specialists we've worked with before. We know their work. We know they deliver. We know they won't vanish mid-project.
The people who start your project are the people who finish it.
When we need external expertise.
Sometimes a project needs a skill we don't have in-house or in our network.
When that happens, we don't disappear and come back with a name. We do it together:
- 1. We scope it with you. What do we actually need?
- 2. We search together. We find candidates, you're in the loop.
- 3. We interview together. You meet them, you ask questions.
- 4. You choose, you contract. Direct relationship, no middleman markup.
- 5. We manage together. We integrate them into the project, we stay accountable.
Full transparency. No surprises. Your project, your team.
Communication.
Communication is key. We don't disappear into a cave and emerge with code.
Weekly sync.
Short, effective. What's done, what's next, what's blocked.
Always available.
During working hours on days we're booked with you, we're reachable. Slack, email, call - your choice.
After hours?
Our Support package covers critical issues when you need SLAs - especially for infrastructure. We'll talk about what that looks like for your situation.
Tools & Infrastructure.
Every project needs a stack: code repository, cloud, tools.
For most, we use your existing setup or help you create your own accounts directly with providers. Your contracts, your control.
Sometimes we need internal tools on our side. If there's a cost, you'll know before we start. No surprise line items.
The Bus Factor.
What happens if we get hit by a bus? What if you want to leave?
We think about this from day one.
Your code lives on your infrastructure. Your accounts. Your repositories. You can pull the plug anytime - within contract terms, of course - and resume operations with any other provider.
If you leave, we'll make sure you have everything. Documentation, context, access, answers to questions we forgot to write down.
We want you to leave happy. So you come back when you realize it was a mistake.
Let's talk about your project.
Get in touchLean builders. We deliver.